FAQ’s

The rating of your Towbar can generally be found in the driver’s door pillar and may look similar to the below image.

You can tow up to the lowest rating of either your vehicle or towbar
e.g., vehicle tow rating is 2000kgs - towbar rating is 2500kgs therefore the vehicles tow rating is 2000kgs.

Always refer to your vehicle owner’s handbook or check with your vehicle manufacturer for the correct maximum tow rating of your vehicle.

Keep in mind that you need to consider both the tow capacity and the ball weights.

The towball/downball weight refers to the downwards weight your trailer/caravan/float applies directly to the towball of your vehicle. (e.g. like when you stand on your scales.)

No! Aftermarket towbar kits will not interfere with your new car warranty as they are built and tested to comply with ADR 62/01 – 02. Majority of Towbar brands come with 25 year warranty.

We have access to a wide range of Towbars (BTA, TAG, Hayman Reese, etc) to suit your needs. Simply fill in our online form or give our friendly staff a call on 0892501230

Each Towbar manufacturer has their own warranty conditions. We recommend checking with the manufacturer directly.

A Standard Towbar (Class 2) has a tongue that can simply be removed from the towbar by undoing two attachment bolts. Usually for lighter weights or cars with a lower towing capacity.

A Mini-Hitch Style (Class 3) has a 40mm x 40mm receiver. The tongue & ball are held in by a pin & clip.

A Heavy Duty Towbar (Class 4, Hitch Style or Reese Hitch) has a 50mm x 50mm receiver. The tongue & ball are held in by a pin & clip. Usually for vehicles with a higher towing capacity.

European Style Towbars can be either fixed or removable and are available for vehicles where we can’t source a Towbar locally. There are approximately 6 different styles.

No, there is no requirement to remove your towbar tongue/hitch (unless it blocks your number plate). However we recommend that when wash your vehicle that you remove the towbar tongue/hitch and give it a clean to help prevent it seizing in the hitchbox.

It is recommended that if your vehicle has been in a rear-end collision the towbar is replaced as part of your claims process. We cannot assess what damage has potentially been caused.